FAQ

Product & Materials

What are your prints made of?

We print on premium fine art paper or canvas — the kind that feels fancy and lasts forever. Every piece is made to order, just for you.

Are frames included?

Totally up to you. Choose from sleek black, white, or natural wood — or go frameless if you’ve got your own vibe.

Can I get a custom size?

We offer a range of popular sizes that fit standard frames. Need something custom? Drop us a message — we’ll see what we can do.

Shipping & Delivery

When will my art arrive?

Production takes 2–4 working days, then delivery usually takes 3–5. We’ll keep you posted with tracking updates straight to your inbox.

Do you ship outside the UK?

Yes! We ship globally — shipping times just vary a bit depending on where you are.

Will I get tracking info?

Always. Once it ships, you’ll get an email with your tracking link.

Returns & Issues

What if my order arrives damaged?

That sucks, and we’re on it. Send us a photo within 7 days and we’ll get a replacement out, free of charge.

Can I return something if I change my mind?

Since everything’s made to order, we don’t accept returns unless there’s a problem. We’re a small brand trying to be more sustainable — thanks for understanding!

Design & Style

Do you do custom designs?

Not yet — but we’re working on it! Right now, we offer curated collections designed to fit effortlessly into your space.

Will the colours look the same in real life?

Pretty close! Just note that screens vary — your new art might look even better in person.

Packaging

How is my artwork packaged?

Safely. Prints are rolled in sturdy tubes or packed flat with protective layers — no creases, no drama.

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